Transforming the workplace for our customers.

Chris Ross, Partner - Foot Anstey McKees

Roseanne Kelly, Chief Executive - Women in Business NI

Colm McDaid, Chief Officer - Supporting Communities

Peter Duncan, Finance Director - Mulgrew Haulage Ltd

Microsoft 365 stands as a comprehensive suite of cloud-based productivity tools designed to enhance collaboration, efficiency, and security across businesses of all sizes. Integrating familiar applications like Word, Excel, and PowerPoint with powerful cloud services such as OneDrive and Microsoft Teams, it enables users to create, communicate, and collaborate from anywhere, on any device. With built-in security features that protect against cyber threats and data breaches, Microsoft 365 not only facilitates seamless workflow and productivity improvements but also ensures that sensitive information remains secure. This versatile platform adapts to the unique needs of each business, offering scalable solutions that support both day-to-day operations and long-term strategic goals.

Microsoft SharePoint is a versatile platform designed to facilitate collaboration and information sharing within and across organisations. It allows users to create sites for internal purposes, such as document management, team collaboration, and project tracking, streamlining workflow and enhancing productivity. SharePoint integrates seamlessly with Microsoft 365, offering a cohesive environment where users can store, access, and manage documents from a centralised location, and collaborate in real time. Its customisable nature enables businesses to tailor the platform to their specific needs, whether for creating intranet portals, managing content, or automating business processes. With robust security features, SharePoint ensures that sensitive information is protected, making it a trusted platform for enterprises worldwide.

Microsoft Dynamics 365 Customer Engagement is a suite of powerful cloud-based applications designed to transform how businesses interact with and serve their customers. This platform focuses on enhancing customer relationships by unifying data across sales, customer service, marketing, and field service, providing a 360-degree view of the customer journey. Dynamics 365 Customer Engagement facilitates personalised interactions at every touchpoint, streamlines sales processes, and enables proactive customer service. With its advanced analytics and AI capabilities, it offers insights that help businesses predict customer needs, personalise communications, and build lasting relationships. By optimizing customer interactions and automating routine tasks, Dynamics 365 Customer Engagement helps businesses increase efficiency, improve customer satisfaction, and drive growth.

Microsoft Dynamics 365 Business Central is a comprehensive business management solution designed for small to medium-sized businesses looking to streamline their operations, improve customer interactions, and accelerate growth. This cloud-based platform integrates various aspects of business management, including finance, sales, service, and supply chain, into a single, user-friendly interface. Business Central enables businesses to manage their finances, automate and secure their supply chains, optimise inventory levels, and gain insights into their operations through advanced analytics and reporting features. Its adaptability allows it to meet the unique needs of a business, providing the flexibility to grow and evolve. With Dynamics 365 Business Central, companies can make informed decisions quickly, enhance customer service, and increase efficiency across their operations.

Microsoft Teams is a comprehensive collaboration tool that forms part of the Microsoft 365 suite. It's designed to facilitate communication and collaboration among team members in a unified platform, regardless of their physical location. Microsoft Teams offers a wide range of features including chat, video meetings, voice calls, and extensive file sharing and collaboration capabilities. It integrates seamlessly with other Microsoft applications like Word, Excel, PowerPoint, and OneNote, allowing users to collaborate on documents in real-time without leaving the app. Additionally, Teams includes features like task assignments, calendars, and custom app integrations, making it a versatile platform for project management and team coordination. With its robust security measures, Teams ensures that all communication and data sharing within the platform are protected. It's widely used by organisations of all sizes for its ability to enhance productivity and streamline communication in a remote working environment.

Microsoft Power Platform is an innovative suite of business applications that empowers organizations to analyse data, build solutions, automate processes, and create virtual agents. This platform combines the robust capabilities of Power BI, Power Apps, Power Automate, and Power Virtual Agents into a cohesive, flexible environment that enables users to craft custom solutions tailored to their specific business needs. Power BI helps users visualise and analyse data with greater efficiency, while Power Apps allows for the rapid development of custom apps without the need for extensive coding. Power Automate streamlines workflows and automates business processes, and Power Virtual Agents enables the creation of powerful chatbots that can engage with customers and employees. By democratising the development and integration of solutions, Microsoft Power Platform enables businesses to drive innovation and efficiency, improve decision-making, and enhance productivity.

Microsoft Azure is a leading cloud computing service for building, testing, deploying, and managing applications and services through Microsoft-managed data centres. It provides a wide range of cloud services, including those for computing, analytics, storage, and networking. Users can pick and choose from these services to develop and scale new applications, or run existing applications, in the public cloud. Azure supports a broad selection of operating systems, programming languages, frameworks, databases, and devices, allowing developers to use tools and technologies they are already familiar with. Additionally, Azure offers hybrid capabilities, enabling businesses to integrate cloud-based applications and services with existing on-premises infrastructure, enhancing flexibility and scalability. With its robust security features, comprehensive compliance coverage, and global network of data centres, Azure delivers reliable, scalable, and secure cloud solutions to businesses and organisations of all sizes.

Microsoft Power BI is a powerful analytics and business intelligence platform that enables users to visualise data, share insights, and make informed decisions. It allows for the aggregation, analysis, and visualisation of data from various sources, including big data, streaming data, and cloud services, into coherent, interactive reports and dashboards. Power BI's user-friendly interface and rich visualisation capabilities make it accessible to non-technical users, while still offering deep functionality for data analysts. Features include real-time dashboards, AI-powered insights, and the ability to publish reports for team or organisation-wide consumption. It integrates seamlessly with other Microsoft products, such as Excel and Azure, enhancing its utility within the Microsoft ecosystem. Power BI is available in desktop, online (Power BI Service), and mobile versions, catering to different user needs and scenarios. This tool is invaluable for businesses of all sizes looking to leverage data to drive strategy, optimize operations, and predict future trends.

Microsoft Purview is a comprehensive set of solutions designed to govern, protect, and manage data across an organization. It integrates data governance, compliance, and risk management into a unified framework, helping organisations understand and control their data landscape, whether the data resides in cloud environments, on-premises, or in hybrid setups.

Microsoft Purview offers capabilities for data discovery, classification, and protection, enabling organisations to identify sensitive information across various platforms and apply policies to control access and usage. It supports compliance with regulations like GDPR, HIPAA, and more by providing tools for risk assessment, data privacy management, and compliance readiness checks.

By providing a holistic view of an organisation's data assets and their compliance posture, Microsoft Purview empowers businesses to make informed decisions, reduce risks, and ensure data compliance and security in an increasingly complex regulatory environment.