Updates to Microsoft Dynamics 365
This month, Microsoft have announced updates to Dynamics 365 in addition to a new pricing structure.
In a blog post earlier this month, they stated:
“Today, we’re announcing the first pricing update for Microsoft Dynamics 365 in more than five years. Since our last pricing update, Dynamics 365 has transformed customer relationship management (CRM) and enterprise resource planning (ERP) processes with connected applications across lines of business—from marketing, sales, customer and field service, to finance, operations, and supply chain—and each year, we release hundreds of new features and enhancements designed to help people work smarter, reclaim time, and collaborate seamlessly.
While a lot has changed in the world in the last five years, our vision has stayed true: ensuring the Dynamics 365 experience helps organizations adapt to change and proactively transform their business. We have delivered on this through innovations that have helped organizations supercharge customer experiences with AI-powered, real-time customer insights for marketers, sellers, and service agents; as well as by optimizing operations and mission-critical processes with data insights, supply chain visibility, and end-to-end automation of financial processes. And today, we are seeing organizations of all sizes across industries benefit from Microsoft Copilot in Dynamics 365.
As we look ahead, our commitment to our customers is to continue to offer the most value and highest return on your investment in business applications, helping to fuel digital transformation.
Prices for Dynamics 365 on-premises customer engagement and operations products will increase by the same percentage as the respective cloud versions. Pricing for cloud products not listed above, such as Microsoft Dynamics 365 Business Central, will remain unchanged.
These increases will apply globally to new and existing customers (upon renewal as of October 1, 2024), and the products will be priced comparably in other currencies. To comply with local regulations, US government list prices for the same products will increase by 10% effective October 1, 2024, followed by another smaller increase effective October 1, 2025, to bring parity with commercial pricing outlined.”
The new pricing structure is detailed in their News and products updates blog.
Microsoft have laid out the release plans for Dynamics 365 which detail the many capabilities recently released, and the Dynamics 365 release planner which detail those that are planned for release in upcoming months.
If you want to learn more about how Dynamics 365 can transform your business, get in touch with our team at Endeavour for a free consultation.